Gen Cole Offers Training & Education in Email Marketing & CRM
|
Gen Cole, MS, MHA, is certified in the following technologies and available for private and public speaking engagements, one on one or group training and education seminars, for subjects related to CRM and Email Marketing. Please contact Gen Cole directly for a list of titles (gen@ gencole.com).
|
|
Completed |
Institution |
Degree / Qualification |
|
1995 |
University of Central FL |
MS, Health Services Administration (MHA) Marketing Specialization, Magna cum Laude |
|
1989 |
University of Central FL |
BA, Liberal Studies/ Business/ Communications/ Science, cum Laude |
Work Related Training & Certification
2007-2009 |
Microsoft Dynamics CRM 4.0 |
Microsoft Dynamics CRM™ 4.0 (MS Dynamics 4.0 certification ready) |
1997-2009 |
Microsoft MCP Certified |
MCP Licensing Delivery/Software Asset Management, & MCP Networking |
2005-2009 |
Microsoft Certificate |
SQL Server/SQL Server Reporting Services |
2007-2009 |
Microsoft Certificate |
Microsoft Exchange Server 2007 SP1 & Microsoft Communications Server 2007 |
1999 -2009 |
IBM WebSphere ‘On Demand’ Certified |
e-Business Solution Advisor; Signature Sales Method (SSM); SOA Fundamentals Certificate |
2007-2009 |
SalesForce.com / SF Labs Certified |
Reporting I/Administration I & II Courses (SalesForce certification training completed) |
2002-2009 |
SAP Community Member |
ERP/BPI/CRM Consulting Community Member |
1998-1999 |
Miller Heimen / TAS |
Strategic Sales Training (In-depth Sales Training) |
2007-2009 |
Citrix Certified |
Application Delivery |
2006-2009 |
Trend Micro Certified |
TCSR Trend Micro Certified Sales Representative |
2006-2009 |
Trend Micro Certified |
Foundation Certification; Network Security; OfficeScan 8.0; SMB Gateway Email Security; Client Server & Client Server Messaging Security 3.5 for SMB Module 1 |
2001-2009 |
Cisco Systems Certified |
Several Cisco certifications, including Sales Expert (Foundation, IPT, Wireless, Storage; etc.); Services Expert; IPC Express Sales; Cisco Smart Business Communications System v1.0, SMB Foundation & Routing Solutions; & SMB Security Solutions (802.11 g,a,b). |
Computer Skills: Constant Contact Email Marketing Specialist, Trainer, & Administrator; SalesLogix, SalesForce, & Microsoft Dynamics CRM Administrator and/or Power User. Proficiency in: Adobe Capture, Acrobat, Macromedia Flash, Fireworks, Dreamweaver & Freehand; SQL Server Reporting Services; HTML, Java, XML, & CSS; Excel, Access, Word, PowerPoint, Project, and more. Advanced skill in creating written documents such as proposals and multi-media presentation materials.
Published Articles Related to CRM & Email Marketing: www.GenCole.Blogspot.com and MGMA Blog
Research Papers : Hospital Based Home Infusion Therapy: Trends Predict Growth Explosion, 1993; EDI & Healthcare Reform Legislation Issues Concerning Patient Privacy & Confidentiality, 1994; Home Healthcare – Elder Care Solutions, 1992.
